[phpBB Debug] PHP Notice: in file /viewtopic.php on line 988: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Moscow' for 'MSD/4.0/DST' instead
[phpBB Debug] PHP Notice: in file /viewtopic.php on line 988: getdate(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Moscow' for 'MSD/4.0/DST' instead
SolaraGuy.com • View topic - Magnuson -Moss Act
This forum has frequently asked questions and stickies from all the Solara forums. Look here first to see if your question is answered or if the information you are looking for has already been posted.

Magnuson -Moss Act

Magnuson -Moss Act

Postby Yanks0114 » Mon Apr 07, 2003 3:02 pm

This was taken from teamsc3.com

Very important Info, Maybe should be made a sticky?

The Magnuson-Moss Act
Protecting tweakers, tuners, and other users of aftermarket equipment.



FANNING FEARS


You want to upgrade your vehicle with aftermarket equipment, but you’re worried about putting the vehicle’s warranty at risk. It’s no wonder. How many times have you heard somene of a dealership say that installing aftermarket equipment automatically voids the warranty? This common misconception has been repeated often enough to be widely believed – though it is completely false.


Fact: Dealers don’t like warranty work, because it pays less than normal repair work. By promoting the myth that aftermarket equipment automatically voids warranties, some dealers avoid such low-paying work. Instead, they attempt to charge customers the prime service rate for work which is rightfully done under warranty.




THE TRUTH


Most vehicle owners are not aware they are protected by federal law: the Magnuson-Moss Warranty – Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. Most states have warranty statutes, as well. Which provide further protections for vehicle owners.


In other words, that means a dealer can’t wiggle out of his legal warranty obligation merely because you install aftermarket equipment. To find out if any aftermarket equipment automatically voids your vehicle’s warranty, check the owner’s manual. It is likely the language you are looking for appears under a heading such as “What Is Not Covered” Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty.


VEHICLE DEALERS OBLIGATIONS

Suppose your modified vehicle needs repairs while still under warranty. Without analyzing the true cause of the problem, the dealer attempts to deny warranty coverage. He made his decision simply based on the fact that you’ve installed aftermarket equipment – a convenient way to dodge low-paying warranty work.


An example of how ridiculous this can get is the man who was denied warranty coverage by a dealer on his power door locks, because he had improved his exhaust system! Sounds nuts? It really happened – because that man did not know his rights and challenge the dealer’s decision.


Fact: A dealer must prove – not just say – that aftermarket equipment caused the need for repairs before he can deny warranty coverage on that basis.


YOUR RIGHTS


Point out to the dealer the provision of the Magnuson-Moss Act- Require that he explain to you how the aftermarket equipment caused the problem. If he can’t – or his explanation sounds questionable – it is your legal right to demand he comply with the warranty.


Fact: If you are still being unfairly denied warranty coverage, there is recourse. The Federal Trade Commission, which administers the Magnuson-Moss Act, monitors compliance with warranty issues. Direct complaints to the FCT at (202) 326-3128.


DODGE MOTORS

“Certain changes that you might make to your truck do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: installing non-Chrysler parts, components, or equipment.” – 1997 Warranty Information supplement to Dodge


Owner’s Manual:

GENERAL MOTORS CORPORATION

“If a Chevrolet part fails due to a defect in material or workmanship not related to (on aftermarket products) or the labor to install it. Chevrolet would be responsible for covering the failed part.” – Chevrolet Customer Assistance Center


FORD MOTOR COMPANY:

“Installation of a non-genuine Ford item does not, in and of itself, render warranty void.” – Ford Owner Relations Division

FEDERAL LAW


In order to improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products, any warrantor warranting a consumer product to a consumer by means of a written warranty shall. . .fully and conspicuously disclose in simple and readily understood language the terms and conditions of such warranty. Such rules . . . require inclusion in the written warranty of any . . . exceptions and exclusions from the terms of the warranty.’ – Magnuson-Moss Warranty & Federal Trade Commission improvement Act. Section 2302(a)



*courtesy of Autotrucktoys
Last edited by Yanks0114 on Mon Apr 07, 2003 3:36 pm, edited 1 time in total.
Yanks0114
SolaraGuy Moderator
SolaraGuy Moderator
 
Posts: 4787
Joined: Sat Aug 24, 2002 12:01 am

Postby happy_aggies » Mon Apr 07, 2003 3:10 pm

Very useful Yanks0114!

Sticky it should be. 8)
'99 Autumn Red Solara SE Auto S/C 1MZ-FE w/ JIC Exhaust
http://www.cardomain.com/id/happy_aggies
happy_aggies
SolaraGuy Street Racer
SolaraGuy Street Racer
 
Posts: 1367
Joined: Wed Jun 19, 2002 2:30 pm
Location: Plano, TX

Postby Flipside909 » Mon Apr 07, 2003 3:15 pm

Magnuson not Magneson.
Image
www.clublexus.com

Solaraguy.com OG. ;)
Flipside909
SolaraGuy Supporter
SolaraGuy Supporter
 
Posts: 2735
Joined: Sun Jul 01, 2001 5:00 pm
Location: California

Postby Gunman » Mon Apr 07, 2003 5:32 pm

ahhh haha thank you very much yank :lol:
Solara's "official" handsome guy.
Gunman
SolaraGuy Street Racer
SolaraGuy Street Racer
 
Posts: 1345
Joined: Sat Sep 21, 2002 7:55 pm
Location: Jersey

Postby ChiTownSolara » Mon Apr 07, 2003 9:36 pm

that is good to know... thanx
ChiTownSolara
Regular SolaraGuy Member
Regular SolaraGuy Member
 
Posts: 91
Joined: Wed Feb 12, 2003 10:10 pm

Postby xXsolaraXx » Tue Apr 08, 2003 12:51 am

hahahahah im LOVIN the legal crap!!!!! L8r thanx moe :evilbat:
xXsolaraXx
SolaraGuy Driver
SolaraGuy Driver
 
Posts: 804
Joined: Mon Jan 27, 2003 12:18 pm
Location: Euless, TX

Postby DavPak » Tue Apr 08, 2003 6:16 am

maybe you've all heard that when in a restaurant you shouldn't ever send your food back for fear of what they'll do to it in the back room?
speaking from experience, i highly discourage anyone going into a dealer and demanding warranty work be done. its just not smart on the same basis as food in a restaurant.
however, i do recommend shopping around and finding a dealer you're comfortable with and trust. an honest dealer will never turn down warranty work on the basis that they are still getting paid even though the customer is not paying. a dealer will be good to you if you're good to them. call ahead of time, make an appointment....dealers appreciate this!
'02 Solara S/C'ed V6 5-spd
DavPak
Mod Alumni
Mod Alumni
 
Posts: 1090
Joined: Tue Jan 07, 2003 7:31 am
Location: NJ

Postby Flipside909 » Tue Apr 08, 2003 11:30 am

DavPak wrote:maybe you've all heard that when in a restaurant you shouldn't ever send your food back for fear of what they'll do to it in the back room?
speaking from experience, i highly discourage anyone going into a dealer and demanding warranty work be done. its just not smart on the same basis as food in a restaurant.
however, i do recommend shopping around and finding a dealer you're comfortable with and trust. an honest dealer will never turn down warranty work on the basis that they are still getting paid even though the customer is not paying. a dealer will be good to you if you're good to them. call ahead of time, make an appointment....dealers appreciate this!


I totally agree with that. Because once you start treating the employees or the dealership in a nasty way, it will just be more of an uphill battle for you. Don't burn your bridges because alot of these dealerships are connected in networks..and it's very easy for one guy from one dealer to call or even blacklist you if trouble arises.
Image
www.clublexus.com

Solaraguy.com OG. ;)
Flipside909
SolaraGuy Supporter
SolaraGuy Supporter
 
Posts: 2735
Joined: Sun Jul 01, 2001 5:00 pm
Location: California

Postby Gunman » Tue Apr 08, 2003 7:22 pm

nah your not burning your bridges, if they are trying to get over on you, then you have every right to be a big pain as possible, its they dont want to, well tough, its your job now do it, they have no power, they just want you to think they do. :D
Solara's "official" handsome guy.
Gunman
SolaraGuy Street Racer
SolaraGuy Street Racer
 
Posts: 1345
Joined: Sat Sep 21, 2002 7:55 pm
Location: Jersey

Postby DavPak » Wed Apr 09, 2003 4:46 am

well, they do have some power you don't.......
such as the availability of a rental (loaner) car......"sorry, we're all out"
or they could stretch a 2 day job into a week....or more
or if you're like 2 miles out of warranty, they can deny you
the list goes on.
'02 Solara S/C'ed V6 5-spd
DavPak
Mod Alumni
Mod Alumni
 
Posts: 1090
Joined: Tue Jan 07, 2003 7:31 am
Location: NJ

Postby Flipside909 » Wed Apr 09, 2003 11:52 am

DavPak wrote:well, they do have some power you don't.......
such as the availability of a rental (loaner) car......"sorry, we're all out"
or they could stretch a 2 day job into a week....or more
or if you're like 2 miles out of warranty, they can deny you
the list goes on.


Good point.
Image
www.clublexus.com

Solaraguy.com OG. ;)
Flipside909
SolaraGuy Supporter
SolaraGuy Supporter
 
Posts: 2735
Joined: Sun Jul 01, 2001 5:00 pm
Location: California

Postby Gunman » Wed Apr 09, 2003 6:48 pm

nah its not in their best intrest to waste the mechanics time, you would be suprised how quickly ive gotten results for certain customers. Your the customer, YOU have the power, your money, letters to owners are also effective. :wink: :D
Solara's "official" handsome guy.
Gunman
SolaraGuy Street Racer
SolaraGuy Street Racer
 
Posts: 1345
Joined: Sat Sep 21, 2002 7:55 pm
Location: Jersey

Postby Yanks0114 » Wed Apr 09, 2003 6:56 pm

I kinda agree with Gunman on this one. If you say it in such a way that you don't offend them, but you prove that you know what you are talking about they shouldn't give you crap. No dealer wants a car sitting in their bays for a week. Granted they COULD do it, but its pretty unlikely. Don't be afraid to voice you opinion but be sure not to be a complete a$$. As davpak said above a good dealer won't care if you have mods because they still get paid from toyota.
Yanks0114
SolaraGuy Moderator
SolaraGuy Moderator
 
Posts: 4787
Joined: Sat Aug 24, 2002 12:01 am

Postby DavPak » Thu Apr 10, 2003 5:49 am

Gunman wrote:nah its not in their best intrest to waste the mechanics time, you would be suprised how quickly ive gotten results for certain customers. Your the customer, YOU have the power, your money, letters to owners are also effective. :wink: :D


waste mechanics time? only the customer's time is wasted if the car is sitting in the parking lot for a week.
letters to the owner may get you instant satisfaction, but in the long run when you need help.....good luck.
MY INITIAL POINT: if you want to be treated well, do not be a jerk about your repair, be nice and an honest dealer will oblige.
'02 Solara S/C'ed V6 5-spd
DavPak
Mod Alumni
Mod Alumni
 
Posts: 1090
Joined: Tue Jan 07, 2003 7:31 am
Location: NJ

Postby Yanks0114 » Thu Apr 10, 2003 9:26 am

DavPak wrote:instant satisfaction, but in the long run when you need help.....good luck.
MY INITIAL POINT: if you want to be treated well, do not be a jerk about your repair, be nice and an honest dealer will oblige.


I second that. Especially if you know someone at the service dept, right dave :wink:
Yanks0114
SolaraGuy Moderator
SolaraGuy Moderator
 
Posts: 4787
Joined: Sat Aug 24, 2002 12:01 am
Next

Return to Toyota Solara FAQs And Stickies

Who is online

Users browsing this forum: No registered users and 1 guest