As they say there are two sides to every story.
This post is a very unfortunate situation on all parts.
For the record, GT PRO has not been sued by some gt3000 guy (as Richard alleges), this is 100% FALSE information, in fact our company has not been sued by ANY customer, not sure where this comes from other than some lonely people trying to spread rumors.
The facts as they pertain to Richard are very simple. We quoted Richard on this job BEFORE we began the work. Richard gave us a deposit and signed off on our estimate. The car was handled with the utmost care and quality fabrication given the parts we were given to work with (this was a re-hash of a TC kit given to us by Richard). We had to rebuild the header, downpipe, exhaust, external wastegate with gusseted mounting, intercooler, intercooler piping, water lines, oil lines, fuel system, oil pan removal, welding and resealing, etc. When the car was completed it was still on our rack, Richard was in and around the underside of his car for a long time. He has also been here to check up on his car multiple times. His car was handled with the utmost care, because he was anal about his car (as with most of our customers), and we deal with anything from a Solara to Lambo's, we have built multiple SEMA show vehicles, worked with Falken Tire 4 years in a row, have had in excess of 23 magazine articles published so we know how to treat vehicles. Richards car was a very difficult car to deal with because of the shotty workmanship previously done to the car (leaking air system, unsafe wiring that caught fire at his main switch, and the list goes on and on. When the car was on the lift, the mounting points were no where near the body or skirts. Bear in mind this body kit is 100% molded fiberglass and bondo, is there a chance that due to chassis flex from being on the lift caused some stress that showed up later? it is possible, but this design flaw in the body kit has nothing to do with us being negligent, and I think this is the point at hand is if we were negligent, which I know for a fact we were not, it may be a situation of bondo cracking due to the body design. One of our guys here Erwin used to be part of BRS (the wide body company), and actually made mention that he felt that this kit would eventually start cracking, as in his experience building a full 1 piece molded body was a HUGE no-no, every BRS kit was multi piece for this reason. Also at the time that Richard picked up the car, there was no damage, Richard inspected, and so did our staff, besides the lift arms were no where near the skirts anyhow, so it would have been very easy to see any damages done. Richard also INSISTED that we get his car running that day, because he was going to a show the next day, however, he did not bring the Hydra EMS as he was supposed to, instead he had us stay until 10pm (4hrs of overtime UNPAID, which Richard stood guard next to the car the whole time) that evening to get his AEM wired up and get it running which we did, he then haggled with me for about an hour on the price, telling me how much exposure he was going to give us for the discount etc etc etc., the BIG speech, I fell for it, (aside from my better judgment) and gave him a VERY generous discount in excess of $1500.00 for him to do this, but in the end like with most guys pulling this sort of scam, no results, no promotion, nothing at all, and now he is trying to do a chargeback to get this all for free?? as well as to get out of his obligation to us for promotional activities. Oh, BTW did I mention that we also strapped his Toyota T100 to our dyno, tried to get it to run right, gave him some ideas as to what might be wrong with his truck, took about 2-3 hrs of our time, all for FREE?? He fails to mention that, he also fails to mention that we lent him a $250.00 Exide deep cycle battery, which he did not return for over 1 month because his battery was in poor shape. He finally brought it back with a short in it's cell caused by a short in the Solara's wiring somewhere (verified by Exide). All in all discounts to the tune of 19HRS of labor!! How many of you would work 19hrs for free??
Bottom line is this guys. Our company stands behind the workmanship, quality of fabrication/welding, and re engineering of this vehicle build that was accomplished by our team, it is in our opinion that every aspect of what we did speaks for itself as far as quality, and careful consideration. In summation of this situation, if we feel we did anything wrong, we have no issues stepping up, but in this case we feel that we're the ones on the short end of the stick.