I went for another visit in Jan, where they said this was normal. I didn't believe them so took it for a 2nd opinion at a trusted mechanic and he said to bring back to the dealership.
On my final visit in Mar, they finally admitted something was wrong after I mentioned what the other mechanic stated. They offered to fix if I paid for the labor and parts, even though the original job was still under warranty. They finally agreed to remove the labor component of the bill, however I was so fed up at this point, I paid just so I could get it fixed and get out of there.
It now turns out some of the parts that charged me for were on the original invoice and since the dealership was responsible for causing the brakes to stop working properly, I am now trying to recoup the money I paid. I've sent emails and left messages to the service manager with no reply.
What would you guys do in this situation? I'm at the point where I am about to just dispute the charge on my credit card and file a complaint with the BBB.
- Regular SolaraGuy Member
- Posts: 122
- Joined: Wed May 21, 2003 7:26 pm
- Location: New Jersey