A few weeks ago, I sold Steve a whiteline rear sway bar. He paid me through paypal. He contacted to let me know he had received the bar and all was good.
Fastforward to a few days ago paypal calls me to let me know they have frozen my account, AND, removed $130 from my account. There is an investigation going on. So i'm like WTF he has his sway bar ,tracking shows it was delivered AND he told me had it. Paypal's reason? SteveSolara called his credit card company and reported that the transaction was unauthorized. So his credit card company pulls the money from paypal and gives Steve his money back.
So my paypal account is frozen meaning I temporarily cant use it for my business, I'm out $130, AND, SteveSolara is riding around with my swaybar on his car.
We spoke on the phone and Steve basically says that his debit card was stolen, his account was compromised, and his credit card company is disputing all charges. WHY ARE YOU DISPUTING OUR SWAY BAR SALE THOUGH? Steve why would you tell the credit card company to dispute the sway bar transaction? Why wouldnt you offer to send me a money order or something to square up with me? This also makes me look bad with paypal, I run a business on paypal I dont want paypal forming opinions or putting a strike on my record BECAUSE YOUR DEBIT CARD GOT LIFTED THAT HAS NOTHING TO DO WITH ME.
Thing you could do to fix this
1) send me $130 money order ($110 plus paypal $20 fee)
2) Call paypal and tell them that our swaybar transaction was indeed legitimate
3) Call your credit card company and tell them the same thing above.
Steve, its not really the money I am concerned about its the more the fact that you have really put me in a tough spot with my paypal account being froze. I cant accept payments, which affects my family.
Please fix this Steve.
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