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SolaraGuy.com • View topic - Stupid warranty
Stock talk about the Generation 1 and 1.5 Toyota Solara which were produced from 1999 to 2003.

Stupid warranty

Stupid warranty

Postby 20SoLaRa02 » Fri Nov 01, 2002 9:41 pm

Stupid warranty.....K.....i wanna lower my car but i don't wanna break my warranty...so i talked to some toyota (clueless guy) parts person and he said that u have to buy trd parts from them because ur paying more for the warrant....which makes sense....Do all dealers have the same policy?...that u have to buy the part from them and have them install it in order to keep ur warranty? N e body know how much trd springs and struts from the dealer will run me plus installation? thanx
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Postby c2g » Fri Nov 01, 2002 9:46 pm

I thought you just had to have them install it I didn't think you had to buy from them :-?
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Postby Guest » Fri Nov 01, 2002 11:23 pm

How can it break your warranty?

As long as you don't need Toyota to warrant the springs and struts, it's ok.
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Postby Jackass-Jeff » Sat Nov 02, 2002 4:20 am

You can get the springs/struts ordered anywhere BUT you have to have them installed at your local toyota dealer (so I've heard anyhow)

Try to talk to someone that is a little more knowlegable (however you spell that...) to make sure. That dealer might just be messing with you so that they can get labor AND mark up the price of the products
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Postby Gunman » Sat Nov 02, 2002 6:32 am

the only thing it could void, is if you but the springs and because of the springs, the struts went bad, then of course they are not responsible for the struts. IF HE SAYS ANYTHING OTHERWISE............. you remind him of the Montogormy Moss Act, and watch him sing a different tune. Dealers are some of the most crooked jackoffs out there,and dont let them tell you other wise. :wink:
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Postby Jackass-Jeff » Sat Nov 02, 2002 12:07 pm

Gunman wrote:the only thing it could void, is if you but the springs and because of the springs, the struts went bad, then of course they are not responsible for the struts. IF HE SAYS ANYTHING OTHERWISE............. you remind him of the Montogormy Moss Act, and watch him sing a different tune. Dealers are some of the most crooked jackoffs out there,and dont let them tell you other wise. :wink:


Elaborate on this Montogormy Moss Act :D
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Postby ericatdallas » Sat Nov 02, 2002 12:46 pm

Before you go claiming your rights under the Montogormy(???) Moss Act make sure you understand it thoroughly and that this is the right act. The MAGNUSON-Moss Act might better suit your needs :)



http://www.mlmlaw.com/library/guides/ft ... dermag.htm

"Tie-In Sales" Provisions
Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

While you cannot use a tie-in sales provision, your warranty need not cover use of replacement parts, repairs, or maintenance that is inappropriate for your product. The following is an example of a permissible provision that excludes coverage of such things.

While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty.

Although tie-in sales provisions generally are not allowed, you can include such a provision in your warranty if you can demonstrate to the satisfaction of the FTC that your product will not work properly without a specified item or service. If you believe that this is the case, you should contact the warranty staff of the FTC's Bureau of Consumer Protection for information on how to apply for a waiver of the tie-in sales prohibition.
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Postby Yanks0114 » Sat Nov 02, 2002 2:21 pm

The only way they can force you to use OEM parts, or else your warranty will be void is if the replacement parts are prodivded for free. On my K & N filter there was a section about how it will not void your warranty because replacement air filters aren't free
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Postby Gunman » Sat Nov 02, 2002 6:27 pm

later on the moss bill was updated, in a sense, what use to happen was that if customers replaced any part of the vechicle, dealers would void the ENTIRE warranty. For example, if you replaced your radio and a few months later you developed a short in the lights, they would void your warranty and make you pay for the bill, then unknowing to you charge the manufactuer back for credit on the work they did, getting paid twice on the same job. If the dealer will not honor any part of the warranty, they MUST show you how what ever they are claiming to cause the problem and only after doing so. Under the moss act, dealers had in writting that any alterations would void. The revision made that illegal for them to write or otherwise state it in any manner, Like the famous ''if you change radio,speaker, muffler...whatever, we are not responsibe.'' Only to a certain effect, they have to prove it. This was passed in the late 80's early 90's. This protects you from shaddy dealers, that try to scare you into buying just there add on's. Like saying that YOU MUST buy their trd product or you break the warranty. That is exactly what that act covers. Where in the world did i got montgomery, i dunno know but its last update was in 96.
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Postby ericatdallas » Sat Nov 02, 2002 9:11 pm

Actually that law also covers my old computer which i don't have anymore... They said that if I opened the case by breaking the sticker that I would void the warranty (even if I did it to upgrade the RAM) I had to get it from them.
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Postby Flipside909 » Sun Nov 03, 2002 2:54 am

Gunman wrote:Montogormy Moss Act, :


I think you mean the Magnusson Moss Act. BTW, there are limitations to that...and some aftermarket parts will void the factory warranty of a vehicle. Alot of the provisions are listed in the Toyota Factory Warranty Manual that's supplied with every Toyota sold in America.
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Postby Gunman » Sun Nov 03, 2002 6:29 am

oh yeah of course, but my point was if he wanted to the dealer cant say everything is out the window onlythe springs. the rest of the warranty remains in full. This is for all products, cars are guilty more of trying to go around it since most people dont know about it. Yeah flip, for some reason i keep think montgomery, must be thinking about the bill. go army yeah that it
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Postby ericatdallas » Sun Nov 03, 2002 8:00 am

Flipside909 wrote:I think you mean the Magnusson Moss Act. BTW, there are limitations to that...and some aftermarket parts will void the factory warranty of a vehicle. Alot of the provisions are listed in the Toyota Factory Warranty Manual that's supplied with every Toyota sold in America.


I said part of that and gave Gunman a hard time already...
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Eibach

Postby Darren » Mon Jun 09, 2003 2:29 pm

Has anyone had problems with their warranty after installing Eibach lowering springs and Tokico Struts?
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Re: Eibach

Postby cdssolara » Mon Jun 09, 2003 4:40 pm

Darren wrote:Has anyone had problems with their warranty after installing Eibach lowering springs and Tokico Struts?


I have not had problems with the springs and struts, but I have heard of other people with warranty problems. I have had problems with Toyota refusing to do warranty work to my front axles because of aftermarket drive train work.

In a sense, I understand the dealership's position. When you lower the car, or do drivetrain upgrades like I did, you have changed the car from it's stock form. In many cases, the aftermarket parts are probably better, but the fact remains that the car has been changed somewhat from how it was originally designed. Toyota needs to draw a line somewhere.

I don't think that the above example of a vacuum cleaner filter bag in the Magnussan Moss Act really fits the situation here.
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