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SolaraGuy.com • View topic - Damn Toyota Dealership!!!
Stock talk about the Generation 1 and 1.5 Toyota Solara which were produced from 1999 to 2003.

Damn Toyota Dealership!!!

Damn Toyota Dealership!!!

Postby bigsley18 » Sun Feb 23, 2003 8:04 pm

i'm on my way to my bball game, doing 5mph over the speed limit, and BAM!!....hit a big azz pothole. i notice a weird feeling while driving and pull over. my tires are flat. i dunno if i've got a bent rim or not. i'll find out tomorrow. but i'm there, about to change the flat tire thinking i'll make it in time for my game when i noticed something....wheel locks. what's funny is that my dealership never told me and never game me the wheel lock key. that's basically like taking away my spare tire. i've got no use for it if i don't have the key to take the damn thing off. so then i have to call the road side assistance program that came along with my "certified" toyota. beyatch put me on hold like 5 times. seriously....is that really necessary?! so anyway, i'm home, pissed off like stuff...w/o my baby and no car to get me to work tomorrow. man, is toyota gonna get it tomorrow. oh yeah, we ended losing by like 20 pts.
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Postby Yanks0114 » Sun Feb 23, 2003 8:12 pm

Sorry to hear that man. Did you have your stock 16" rims on there? You probally wouldn't have bent a rim because you have so much tire tread with the stocks. My wheel lock key was sitting in my spare tire
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Re: Damn Toyota Dealership!!!

Postby Missay » Sun Feb 23, 2003 8:25 pm

bigsley18 wrote:call the road side assistance program that came along with my "certified" toyota. beyatch put me on hold like 5 times. seriously....is that really necessary?!


heheh..i hope that wasn't my company, cause we just started doing a major toyota roadside program for another motor club (ERS) that was shut down for not paying their taxes or something.

dealers are famous for not telling custs about locking lugs. (especially infiniti :roll: )

the key should be in there somewhere, but it's possible they "forgot". sometimes it's in the spare like yank said, or in the tire change kit, or sometimes even in the glove box.

so did you just have the car towed home till you could get a hold of the dealer?
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Postby nkx1 » Mon Feb 24, 2003 12:22 am

Sorry to hear about your ordeal, but honestly, it just sounds like an unfortunate but certainly not tragic sequence of events. I can understand why you're upset, but I don't think anything will really be accomplished by arguing with the dealer, especially if you take your car there for repairs and oil changes. Btw, Sears and other places sell special sockets to remove stripped bolts that will also work on wheel locks. Anyway, good luck with the outcome, and I wouldn't get too pissy with the dealer if you want them to take good care of your car. I say just call in sick to work and enjoy the day off (if possible).
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Postby Peter » Mon Feb 24, 2003 2:33 am

yeah, sorry to hear about ur incident. i agree with nkx1, i dont think u should stress over this. just take it easy and let it be more of a lesson or preparation or something
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Postby bigsley18 » Mon Feb 24, 2003 9:17 am

hey guys, thanks for the suggestions and advice. i'm cool now...just a bad weekend for me. later
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Postby Missay » Mon Feb 24, 2003 11:24 pm

bigsley18 wrote:hey guys, thanks for the suggestions and advice. i'm cool now...just a bad weekend for me. later


haha..just don't yell at the roadside reps!! you get better service if you're a sweetheart..especially if the rep knows you're SOL (like w/ the locking lugs) cause then it makes us feel bad (well..sometimes :wink: ).

it may seem like we do stuff unecessarily (sp?)..but it's for a reason. lol..trust me..we want to get you off the phone as much as you want to get off it! :D
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Re: Damn Toyota Dealership!!!

Postby Flipside909 » Wed Feb 26, 2003 11:45 am

bigsley18 wrote:i'm on my way to my bball game, doing 5mph over the speed limit, and BAM!!....hit a big azz pothole. i notice a weird feeling while driving and pull over. my tires are flat. i dunno if i've got a bent rim or not. i'll find out tomorrow. but i'm there, about to change the flat tire thinking i'll make it in time for my game when i noticed something....wheel locks. what's funny is that my dealership never told me and never game me the wheel lock key. that's basically like taking away my spare tire. i've got no use for it if i don't have the key to take the damn thing off. so then i have to call the road side assistance program that came along with my "certified" toyota. beyatch put me on hold like 5 times. seriously....is that really necessary?! so anyway, i'm home, pissed off like stuff...w/o my baby and no car to get me to work tomorrow. man, is toyota gonna get it tomorrow. oh yeah, we ended losing by like 20 pts.


I wouldn't necessarily blame it on the Toyota dealer. It's usually a small overlooked item. Considering you bought your car certified, it's not surprising they forgot. It happened to a friend of mine in that exact same situation.
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Postby Jai_Jai_Binks » Mon Mar 03, 2003 9:10 am

First thing i'd do is buy my own locks and key n replace them! Safer that way too!...
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